Exploring business process modelling paradigms and design-time to run-time transitions

The business process management literature describes a multitude of approaches (e.g. imperative, declarative or event-driven) that each result in a different mix of process flexibility, compliance, effectiveness and efficiency. Although the use of a single approach over the process lifecycle is often assumed, transitions between approaches at different phases in the process lifecycle may also be considered. This article explores several business process strategies by analysing the approaches at different phases in the process lifecycle as well as the various transitions.     

Means or ends? Ethical decision frameworks in the Western Australian Public Service

The paper analyses results from a questionnaire-based survey of ethical behavior of members of the Western Australian Senior Executive Service. Relating to definitions of deontology (duty) and teleology (ends over means) the study examines the validity of three hypotheses on ethical behaviour/decision making frameworks. Longitudinal data is related to the 1983–90WA Inc period. The study establishes that SES managers apply ethical frameworks in order to understand the meaning of: ethical behaviour and that there are groups of managers with distinct understandings of what constitutes ethical behavior which is reflective of particular ethics theories. Three groups of managers are identified: (1) emphasises teleology (2) focuses on external influences (rules, standards and codes) and (3) encompasses both teleology and external influences and, to a lesser extent deontology. Only this latter group is regarded as having an appropriate repertoire of potential responses to any given ethical dilemma. There is no support for the view that those beginning employment in the public service post 1984 adversely affected the ethical decision making frameworks of other senior managers.Allan Peachment holds a doctorate from Lancaster University and is a National Fellow of the Royal Institute of Public Administration of Australia. For co-authors, Geoff Soutar, Margaret McNeil and Caron Molster, see other papers.     

Automated explanation of financial data

We describe a methodology for explanation generation in financial knowledge-based systems. This offers the possibility to generate explanations and diagnostics automatically to support business decision tasks. The central goal is the identification of specific knowledge structures and reasoning methods required to construct computerized explanations from financial data and models. A multistep look-ahead algorithm is proposed that deals with so-called cancelling-out effects, which are a common phenomenon in financial data sets. Our method is an extension of the traditional variance decomposition in accounting. The method was tested on a case-study conducted for Statistics Netherlands involving the comparison of financial figures of firms in the Dutch retail branch. Copyright © 2009 John Wiley & Sons, Inc.     

A methodological note on diversity measurement

This research addresses the question, do categorical and continuous measures capture the same construct of diversity? Using analysis of variance, cluster analysis, and discriminant analysis, we investigated whether continuous measures (entropy and product count) differentiate between diversification categories, whether continuous measures converted to categories and subjectively assigned categories classified companies similarly, and whether continuous and categorical measures predicted similar diversity–performance relationships. We concluded that the techniques were associated but did not yield the same performance predictions. For researchers investigating diversity–performance relationships, choice of measurement technique will influence research results. Our research results suggest that attempts to combine categorical and continuous techniques as a way to overcome the limitations of both methods is not appropriate.     

SC-CR Algorithms with informative masking

In this article, we present a significant improvement to the Self-Consistent, Competing Risks (SC-CR) Algorithms that have been published in the actuarial literature over the last several years. These algorithms were fairly flexible, admitting of any combination of partially masked risks and interval-censored failure times. However, we wish to show here that the SC-CR Algorithm can be further generalized to allow for each specific decrement to have its own distinct interval-censored range for any given individual observation. We have chosen to refer to this dynamic as ‘informative masking’ since additional information regarding the masking sets will be allowed to be incorporated. The enhancements will be applied to both the double-censored as well as interval-censored SC-CR Algorithms. Numerical examples that illustrate the usefulness of these enhancements will also be furnished.     

The impact of the work environment on ethical decision making: Some Australian evidence

Business ethics has emerged in recent years as a field of significant scholarly endeavour. Particularly well documented is the existence of ethical conflict at work and the reported inseparability of business decisions and moral consequences. However, to date, the majority of studies have been conducted in the American business context.This paper examines the concept of ethical conflict as experienced by employees in the Australian context. According to a sample of Western Australian managers, ethical conflicts at work do occur — with relative frequency. Of considerable concern is the high incidence of cases where the demands of superiors are deemed to be the cause of this conflict. This finding is particularly disturbing as superiors are also the primary influence on employee ethical decision making. It would see that the ethics role models are also the instigators of unethical behaviour.This research has confirmed in the Western Australian context that the values of top management do have significant impact on the ethical choices made by employees. The management of organisational culture, therefore, is a key to raising ethical standards in business. The institutionalisation of ethics by such formal means as codes of ethics is a necessary, but insufficient, condition of ensuring ethical behaviour in organisations. Management of the informal climate is pivotal to the achievement of ethical organisational behaviour.Geoffrey Soutar is Professor of Management at Curtin University of Technology. He has particular interests in marketing and, in recent times, in the marketing of services. He has published widely across a number of management areas and has acted as consultant for both private and public sector organisations as well as for a number of unions.Margaret McNeil is a Lecturer in the School of Management at Curtin University of Technology. Her research interests include corporate innovation and financial services marketing. Consultancy has been in the areas of financial services, professional services and non-profit organisations.Caron Molster is a Research Assistant in the School of Management at Curtin University of Technology. She has a research interest in the area of ethics, having completed her thesis on this topic.     

Community advisory panels within the chemical industry: Antecedents and issues

Community Advisory Panels (CAPs) are currently being sponsored by the American chemical industry as a way to repair lost trust. Over 200 CAPs are currently in operation. Their goals, composition and impact vary. Like governmental advisory committees they run the risk of being vehicles of persuasion as opposed to bodies which bring about organisational or health and safety changes. This article reviews the evidence we have to date about CAP operations and sets an agenda for future research.     

Manufacturing‐based relatedness,synergy, and coordination

This paper explores the basic question of whether manufacturing‐based relatedness between business units within a multibusiness firm serves as a basis for a competitive advantage at the business unit level. We developed a system for describing manufacturing relatedness that combines the study of value chain activities with 4‐digit SIC codes, then we assessed presence of manufacturing synergies. We found no evidence that, on average, organizations involved in manufacturing‐related businesses are reaping financial benefits from shared resources in manufacturing. However, some firms, through explicit commitment to coordination, do realize performance benefits from such involvement. Copyright © 1999 John Wiley & Sons, Ltd.     

Fish consumption: efficacy among fishermen of a brochure developed for pregnant women

The risk to human consumers from contaminants in fish is often dealt with by issuing consumption advisories, or in some cases, information brochures. Normally advisories and brochures are developed and tested with anglers. We examine the efficacy of a fish consumption brochure that was developed for pregnant women on people engaged in fishing in the Newark Bay Complex. The brochures were in English and Spanish, and subjects could read and be interviewed in either language. Of the 151 people interviewed, 32% were women, 58% spoke only English, 22% spoke mainly Spanish and the rest felt comfortable with both languages. There were no differences in the percent that were present as a function of preferred language. There were significant differences in the understanding of the brochure, depending upon preferred language (and the language of the brochure). In general, anglers preferring Spanish and who read the brochure in Spanish obtained fewer of the messages correctly than those who preferred English (seven of seven questions). There were also gender differences in efficacy of the brochures; a higher percentage of female anglers thought that the fish were not safe to eat from the port and thought that eating contaminated fish from the port could harm their baby. Although the correct message was obtained by 34–100% of the anglers, depending upon the question, and 60–75% of the anglers believed the pamphlet, only 16% (Spanish‐speaking) to 47% (Bilingual) planned on changing the species of fish they eat or the method of cooking. These data suggest that a pamphlet designed for pregnant women is useful for anglers, and they can obtain the ‘correct’ message from it. However, a relatively small percentage of subjects were persuaded to change their cooking or consumption behavior. In addition to television, subjects felt that the direct approach of distributing brochures face‐to‐face was an important method of communication of fish consumers.