QC小组活动与企业文化

我国在1978年从日本引入“全面质量管理”,号召各企业推行“全面质量管理”的理念和方法,从此我国的质量管理以检验为主的质量管理阶段进入了以“全员、全过程、     

以过程方法为主线——对贯彻ISO9001：2008标准的认识和探素（上）

近期在上海进行的一项企业调查显示,被调查企业中一半以上认为,经营成功的重要因素是建立健全了质量管理制度,包括质量管理体系的有效运行。这项调查的比较发现,通过质量管理等体系认证的企业其质量管理成熟度全面优于未认证企业。这表明,ISO9001质量管理体系等的贯标认证工作对于全面推进和提升企业质量管理工作水平起到了非常大的作用。进一步分析还发现,小企业在生产过程管理和市场营销方面的成熟度较低,特别是“产品检验”、“过程控制”和“标准化”方面。为此,我们向企业经营管理者、尤其是中小企业经营管理者推荐《以过程方法为主线——对贯彻ISO9001：2008标准的认识和探索》一文。文章较全面地解读了质量管理体系,并对企业如何贯彻ISO9001：2008标准进行了具有较强操作性的探索。     

工信部要求开展“质量标杆”活动

工业和信息化部最近发出关于开展“质量标杆”活动的通知。通知说,“质量标杆”是工业企业在应用先进质量管理方法、开展质量管理活动、提高产品实物质量、改善质量保障能力、提升经营绩效等方面的最佳实践经验。根据2012年“质量品牌建设年”活动方案,以“千家企业学标杆,提升质量促转型”为主题,以推广先进质量管理方法为重点,开展“质量标杆”活动。     

新时代制造企业高质量发展研究

<正>本文通过研究国家对复合材料发展的相关政策、公司的发展现状及单位的发展情况，以提升企业的管理效率为思想主线，提出基于新时代形势下高质量发展的研究课题。2000年版ISO 9001标准已经脱胎于“产品实物质量管理”的思想，开始导向“过程方法论”；2015年版ISO9001标准，质量管理的思路开始转向效率提升，将“质量管理”理解为“管理质量”来评估企业质量管理更具划时代的内涵。本文通过分析单位当前所处条件，     

QC小组活动与企业文化

我国在1978年从日本引入“全面质量管理”，号召各企业推行“全面质量管理”的理念和方法，从此我国的质量管理以检验为主的质量管理阶段进入了以“全员、全过程、     

在追求卓越中融入创新文化——记上海汽轮机有限公司

众所周知，《卓越绩效评价准则》（GB／T19580-2004）以大质量观的视野，从领导，战略，顾客与市场，资源，过程管理，测量、分析与改进以及经营结果等七个方面，为企业的总体经营质量指明了实现“卓越”的方向。上海电气电站集团上海汽轮机有限公司（以下简称上汽）推行卓越绩效模式于2001年获得“上海市质量管理奖”，2004年获得“上海市质量金奖企业”荣誉称号后，     

论“管理整合”在卷烟工业企业中的运用

近年来,“管理整合”越来越多地被运用于企业管理,整合意味着“协调一致,融合互补,形成合力”,意味着“1＋1＆gt;2”,是推进企业管理走向成熟与卓越的必经之路。文章以柳州卷烟厂为例,从体系整合和精益管理等方面入手,以卓越绩效管理模式为框架,以精益管理为主线,以质量管理为动力,以成本控制为核心、以标准化作业为手段全面推进管理的“整合”,建立“精益综合管理体系”,整合管理资源,形成“管理合力”,实现企业“由优秀到卓越”的目标。     

项目研发过程管理流程改进措施--以YN公司新型照明母线设计为例

随着经济发展与转型的深入，越来越多的“中国创造”取代了“中国制造”，而在民族企业研发新产品的过程中，质量控制就显得尤为重要。本文就以YN公司新型照明母线研发过程的管理流程改进为例，试着阐释项目研发阶段管理流程改进的核心内容。     

企业应如何实施质量追溯索赔制

前言企业在生产和服务过程中涉及到许多质量方面的问题,随着质量工作的逐步细化,在企业的各工序之间、企业与市场之间应构筑质量追溯索赔制,对影响质量的原因和责任以经济杠杆的形式进行追溯索赔,以便更好地实施质量改进。追溯索赔制是实施质量管理工作的一种方式是以ISO9001:2000版标准的管理思想为依据,对找出的影响质量因素进行处理的一种手段;是以PDCA“闭环”的管理思路,结合经济责任制考核处理质量问题的一种方法。实施质量追溯索赔制会促进企业各工序的质量意识,使产量与质量(即“质量产量”概念)达到相对有机的结合从而为提高企…     

质量策划的认识

质量策划 ,贯穿于企业质量管理的全过程。远到企业中长期规划中的质量策划 ,近到企业年度工作计划中的质量策划 ;大到整个企业的质量策划 ,小到每个工程项目的质量策划 ,甚至一个分部、一个分项的质量策划。如何按照ＩＳＯ90 0 0《质量管理和质量保证》系列标准的模式和标准 ,做好贯标单位的质量策划工作 ,本文作一肤浅的探讨。一、充分认识质量策划在企业贯标过程中的地位和作用 ,是企业质量体系有效运行的前提所谓质量策划 ,是指“确定质量以及采用质量体系要素的目标和要求的活动” ;包括“产品策划”、“管理和作业策划”、“编制质量计…     

The criticality of risk factors in customer relationship management projects

Customer relationship management (CRM) remains an area of considerable interest in contemporary project management literature, due to its association with high failure rates. This research examined the criticality of four risk factors. Quantitative data analyzed using PASW17 were collected from a sample of 250 CRM project practitioners. Although we found strong evidence to support the focus on these risk factors, which include “user training,” “top management support,” “business strategy and technology alignment,” and “effective project feedback,” the authors found that, although some risk factors may be identified as “critical,” their criticality is dependent on the context of the project.     

Appreciating and ‘retooling’ diversity in talent management conceptual models: A commentary on “The psychology of talent management: A review and research agenda”

This commentary on “The Psychology of Talent Management” suggests that readers should avoid concluding that the diversity of talent management concepts across psychological disciplines is something to be “corrected,” and instead embrace it as a resource to be tapped for future understanding. It suggests two frameworks to enhance these efforts: “Retooling” talent management using well-known frameworks applied to more traditional organizational resources, and tapping research on “shared mental models” through which teams articulate and appreciate their diverse concepts of tasks and goals.     

Ansätze und Ergebnisse anglo-amerikanischer M&A-Forschung

Based on a review of established U.S. management journals (1995–2003), six schools of thought are identified within the Anglo-American M&;A research: “Capital Market”, “Principal/Agent”, “Industrial Organization”, “Organizational Behavior”, “Human Resources” and “Strategic Management”. The literature review shows that the definition of M&;A success, the methods applied, and insights from empirical research differ according to the respective school of thought. Empirical studies focus on the resource combinations of merger partners, the specific circumstances of merger negotiations, and on integration management as antecedents of merger performance. Unfortunately, empirical findings have not yet provided reliable explanations for M&;A success. Based on the current state of Anglo-American M&;A research, the authors discuss implications for business practice, identify research gaps, and propose areas for future research.     

海尔“人单合一”管理模式的演化路径及其价值实现机理——基于波粒二象性的理论视域

“人单合一”模式的演化路径可以用“人”“单”之间相互作用关系的变化过程进行描述,这一路径也可概括为“人的价值实现”从无到有地创生涌现,再形成一种独立力量,对“人单合一”体系以及各组织要素进行反向影响和塑造的过程。无论是表面上的二重性特征,还是在内涵层次、演化路径和发展趋势方面,“波粒二象性”与“人单合一”都具有紧密的对应契合性。文章在分析比较“波粒二象性”与“人单合一”对应契合关系的基础上,结合“人”与“单”之间由“分化对立”到“互补转化”再到“整合创新”关系转化的过程,分析阐释了海尔“人单合一”管理模式的演化路径及其价值实现机理。“波粒二象性”不仅为“人单合一”的内涵转变以及发展路径提供了机理解释,而且从跨学科的视角出发,为组织的管理实践与创新变革提供了思路启示。     

Critical Management Measures Contributing to Construction Waste Management: Evidence From Construction Projects in China

To alleviate the generation of grave construction waste, it is imperative for China to minimize its construction waste; however, critical measures that are effective in managing construction waste have yet to be fully explored and understood. Through a literature review, semistructured interviews, questionnaire, and statistical analysis, this study investigates critical measures for the effective management of construction waste in China. The study identifies 16 critical management measures and further categorizes them into five components, including “ameliorate major stakeholders' awareness and behavior,” “improve regulatory environment,” “enhance onsite construction waste management,” “promote construction material use efficiency,” and “measures related to design‐out waste and recycling.”     

湖南商学院“三育人”工作量化考评体系的构建

"三育人"工作是高校实现人才培养的重要保障,要如何能发挥"三育人"工作效能,是值得高等教育管理者深入探究的关键问题。本文针对湖南商学院"三育人"工作量化考评体系建设过程中存在的问题,将量化考评管理模式引入考评体系中,构建一个科学、合理、全面的"三育人"工作考评体系,对其工作绩效进行科学的量化和客观的评价。考评体系的构建力求使"三育人"工作更大程度地促进高校的建设与发展,并凸显其在教学、管理、服务工作中的核心作用。     

Betrachtung emergenter Strategien durch das Prisma der Improvisation

The fact, that strategies contain as well deliberate qualities as emergent elements has been pointed out by Mintzberg nearly 20 years ago. The term “emergent strategies” has been translated into German and used in very different ways and meanings since then. Whereas some of these interpretations retain the original sense of “emergent” as “unexpected” or “unforeseen”, a number of German scholars try to identify a broader understanding of “emergent”. This different understanding of “emergent” is based to some extent on the philosophical discussion of emergence, but in some cases the scholars define a new, divergent sense of “emergent”. This leads to a confusing meaning of the word “emergent” and to a low force of expression of the results and of the findings, which are based on these interpretations. These different meanings and interpretations of the word “emergent” as well as the findings of the resulting studies are examined in the present paper. It is proposed to analyse the conception and realisation of strategies from the perspective of improvisation. Moreover, it is shown, that the use of the perspective of improvisation leads to a better understanding and a brighter explanation of strategic management beyond the limits of planning than the divergent interpretations of “emergent strategies”.     

Sustainable development in small and medium enterprises: The role of entrepreneurial orientation in supply chain management

Organizations are under increased pressure to improve their sustainable performance through the adoption of green supply chain management (GSCM) practices. Small and medium enterprises (SMEs) have lagged behind larger corporations due to a number of factors. Chief among these factors is the lack of resources and capabilities. In this study, we investigate whether entrepreneurial orientation as a distinctive firm-level resource contributes to the successful implementation of GSCM practices within SMEs. We use primary data obtained from 316 manufacturing SMEs and analyze the data by using a fuzzy-set qualitative comparative analysis (fsQCA). Our findings show four equifinal configurations of GSCM practices and the components of entrepreneurial orientation (EO) that lead to high environmental performance. Two practices, “eco-design” and “internal environmental management”, are present in all configurations, with the latter being the single core condition. The components of EO are present in all the configurations. Three distinct configurations lead to the simultaneous achievement of high environmental performance and high economic performance. Some noticeable differences appear in these configurations: “internal environmental management” is no longer a core condition, instead external practices (“green purchasing,” “cooperation with customers including environmental requirements,” and “investment recovery”) and “risk-taking” become core conditions. We exptrapolate our findings into a set of propositions that expand theory on the link between entrepreneurial orientation and sustainable performance. Our study provides insights for managers who seek to infuse entrepreneurial thoughts and actions into their green supply chain initiatives.     

Antecedents of the small firm effect: the role of knowledge spillover and blocked mobility for employee entrepreneurial intentions

Small firms are said to produce more entrepreneurs than larger ones (“small firm effect”). Applying existing theories, we analyze how different management positions influence employee entrepreneurship in small firms. Based on a panel study of 4832 cases, we provide evidence for the fact that small firms indeed produce more entrepreneurs. Moreover, we show that lower management positions of small firm employees are responsible for this small firm effect. We conclude that small firms seem to create an environment in which employees on low management positions strongly benefit from knowledge spillover effects as they are educated necessary skills, knowledge and expertise, and are able to build up networks conducive to entrepreneurship (“knowledge spillover effect”), while not having the multifaceted advancement opportunities as in large companies (“blocked mobility effect”).     

Career development and participation at work: Time for mating?

Both career development and participation at work activities have emphasized a “prospecting” approach to inquiry. Although jointly inspired by the humanistic ethic, the two ventures have grown as separate streams of inquiry through their distinct responses to economic, hierarchical, technological, reductionist, and systems imperatives about work. A contrasting “mating” approach to inquiry is proposed, with the various imperatives becoming redefined as shared objects for further study. The proposal is supported by a set of diagnostic questions, and illustrated by a comparison between separate “Knowledge for Pay” and “Pay for Knowledge” human resource management initiatives. The possibility of broader application of the mating principle to other human resource management efforts is briefly considered.