树立标杆 服务中小企业 推动行业发展

<正>分业态、精细化、差异化管理,是企业做强做大的核心竞争力。品牌住宅物业联盟发展历程近年来,随着物业管理行业的发展,物业服务的业态越来越丰富,业主的个性化需求越来越多,窄众精准的市场定位越来越细分化,进而要求物业服务企业在专业化、标准化、个性化服务方面水平越来越高。为此,2014年,由本刊牵头,业内部分品牌物业服务企业联合创始     

精细化物业服务的中航模式

<正>近年来,深圳市中航物业管理有限公司(下简称"中航物业")在思索中前进,在前进中摸索,不断创新服务模式,追求物业服务的精细化。目前,采用先进的管理理念、管理技术和服务模式,适应新的环境进行服务管理的创新,灵活满足客户需求,灵活反应市场变化,已经成为中航物业推行精细化服务的体现。     

打造交通物业管理新模式

<正>对任何企业而言,资源要素的重要性不言而喻。知己知彼,百战不殆。交通类物业在未来发展中首先要认识清楚自身的特色,扬长避短。我国内地物业管理走过近40年历程,逐步摆脱了粗放型增长模式,细分业态的精细化发展越来越被重视,管理业态也从住宅逐步扩至多元业态。近年来,在传统基建投资带动下,交通物业市场的发展日渐繁荣,表现出专业化、精细化特征。在企业能力建设和     

恒实:客户满意是我们永远的追求

<正>维度一业为主、多元发展经营客户满意是我们永远的追求综述不断提高自身管理服务水平,品牌影响力逐年提升,逐渐形成了自己独有的"标准化、精细化"管理特色;"品质化、人性化"服务品牌。除地段、价格、户型等因素外,随着业主对居住环境的要求越来越高,以及物业服务对后期物业保值增值作用的越来越大,物业服务已经逐渐成为人们购房时选择的重要因素。越来越多购房者开始关注小区物业公司资质及其服务水平,恒实文化物业管理有限公司很早就     

提供精细化物业服务的途径探讨

<正>随着人民生活水平的日益提高,广大业主对物业服务的需求层次也越来越高,粗线条的管理与服务难以满足业主与日俱增的多元化、高标准需求,走精细化服务之路已经成为物业服务企业赢得市场的必然选择。这不仅是广大业主的需要,也是衡量物业服务企业品质和服务水平的重要标准,它关系到物业服务企业的生存与发展。笔者现结合实际谈谈物业服务企业提供精细服务的方法和途径。     

用BBC模式理性拥抱互联网

<正>停车O2O是物业服务企业拥抱互联网的一个极佳切入点。而且这一模式开展起来似乎并没有压力。移动互联技术的发展,给物业服务企业对社区管理和服务带来巨大变革。2014年6月彩生活赴港上市,成为中国内地社区运营第一股,越来越多的物业服务企业寻求转型,积极探索社区O2O新模式,以顺应市场需求。分业态、精细化、差异化管理成为各物业服务企业做大做强的核心竞争力,而要想在众多分业态物业服务企业中找到标杆,搭建同业态企业交流平     

谈物业管理的精细化

<正>这期杂志的专题聚焦对物业管理精细化问题展开了讨论,看后感到越来越多的物业服务企业都已经意识到精细化管理的重要性。我想这是缘于物业管理市场的竞争日益激烈。业主要求不断提升,市场分工逐步细化,管理成本逐年上升,盈利空间趋向缩小,企业生存和发展面临的压力正在加大。此外,对品牌的追求也使得很多企业在精细化上下功夫。     

深圳市賽格物业管理有限公司 为您想的更多 为您做的更好

<正>维度专业化管理精细化服务社会化发展综述赛格物业将战略定位于:创建和谐社区,坚持物业专业化路线,探索物业管理衍生服务;精细化管理、提高市场份额。赛格物业充分把握物业管理市场规律,重视服务提供者的作用,牢牢抓住人员素质建设,将其作为一条主线,串联起服务和管理工作进程,成就了自身过硬的品牌。评价成为优秀企业,首先要自身硬,赛格物业注重强化员工建设,提高团队凝     

解放思想 真情服务 努力创建精细化节约型物业企业

当前公司发展受到了外部形势与内部困难的双重挤压,外部形势主要有国家加强对物业行业的监督管理越来越大,特别是物权法的出台,业主与物业的职责更加明晰。为了解决一些在公司发展过程中遇到的问题,我们必须创建精细化节约型物业企业。     

精细化物业的4大要素

精细化物业服务的实质,就是具有较高管理基础、管理能力、服务水平的优秀企业,追求企业运营管理的标准化、专业化、规范化的高阶段修炼,强调在企业管理的全过程都要注意对细节的观察和把握,涵盖从战略的制定到具体的执行.因此,本文以夯实基础管理、强化执行力度、提高企业效益为主线,明确专业化发展、职业化服务、集约化经营、精细化管理、品牌化建设的发展思路,确保企业持续、稳定、健康发展的角度,重点阐释物业精细化服务所应具备的四大要素.     

Development in Information and Communications Technology (ICT) Statistics at the Australian Bureau of Statistics

This paper outlines the ICT statistical developments that the ABS has undertaken over recent years. These developments have been on both the supply side (ICT industry) and the demand side (use of IT by sector). The content of ABS ICT surveys has changed significantly over the last few years and are expected to develop further in line with industry changes and emerging policy needs.
Recent developments in household collections have been the inclusion of IT use questions in the 2001 Census of Population and Housing and in various ABS social surveys such as Children's Participation in Culture and Leisure Activities. Annual business IT use surveys are now conducted and include topics such as Internet commerce and IT security. Biennial ICT industry surveys are conducted to provide data on ICT production, imports and exports, ICT industry employment, performance and structure information. An Internet activity survey is run every six months and provides regional Internet access details and infrastructure details on Internet service providers.
A major development for 2002–03 will be the compilation of an ICT satellite account. ABS intends to produce an ICT Information Development Plan to guide its future statistical development work in the ICT field.     

Value at Risk in the Suburbs: Eminent Domain and the Geographical Politics of the US Foreclosure Crisis

Several US counties and local governments have recently considered a novel solution to the foreclosure crisis. They plan to use eminent domain to compel the owners of mortgage debt—and specifically of private‐label mortgage‐backed securities—to sell the debt to the government at a price reflecting the loan's market value. The government would then restructure the debt and resell it to new investors. The plans are striking because—in contrast to both development‐driven eminent domain and the federal subprime bank bailout—they would force investors to assume asset devaluation and increased long‐term risk. Notably, the plans have emerged as an instance of financialization‐focused politics in suburbs and suburban cities of color, specifically majority‐black and ‐Latino/a suburbs. Local support for the plans, we argue, is rooted in the long‐term disinvestment of these ‘suburbs of exception', which became targets of subprime lending and eventually sites where the ‘financial exception' has been localized. But these demographic shifts, fragmentation and fiscal pressures have at the same time created a suburban political terrain in which the plans have gained their strongest political support.     

Incumplimiento del salario mínimo en Europa central y oriental

En este estudio se analiza el incumplimiento del salario mínimo durante el periodo 2003–2012 en diez países de Europa central y oriental con salario mínimo obligatorio nacional. A partir de los datos de EU‐SILC y la metodología propuesta por Bhorat, Kanbur y Mayet (2013), se cuantifica la incidencia y magnitud del incumplimiento. Se realizan análisis de regresión sobre determinantes individuales, laborales y macroeconómicos. Aunque la incidencia permanece relativamente baja, los trabajadores a los que se dirigen las políticas de salario mínimo parecen los más expuestos a su incumplimiento. Con el tiempo, una mayor incidencia se asocia a una razón más alta entre salario mínimo y salario medio.     

Towards a Theory of Serendipity: A Systematic Review and Conceptualization

Serendipity – the notion of making surprising and valuable discoveries – plays a major role in the success of individuals and organizations alike. Previous research has established the importance of serendipity and identified important individual- and organizational-level antecedents. However, the literature has been dispersed and the boundaries of the concept have been blurry, leading to a lack of conceptual clarity and structure, and thus limiting validity and managerial actionability. Based on a systematic literature review, I synthesize existing management-related research on serendipity and explicate the emergence and composition of serendipity in the organizational context. I first identify three necessary conditions that differentiate serendipity from related concepts such as luck or targeted innovation: agency, surprise, and value. Then, I draw from the literature on sensemaking, event-based theorizing, and quantum-based approaches to management to conceptualize the process of cultivating serendipity in the organizational context as a process of enabling potentiality and materialization, and develop a multi-level theory of (cultivating) serendipity. This conceptualization contributes to our collective understanding of how, why, and when (i.e., under what conditions) organizations can leverage the value in the unexpected, which opens up fruitful avenues for further research.     

Accountability of NGOs in Bangladesh A critical overview

NGOs in Bangladesh have been recognized as effective change agents in the socio-economic arena throughout the world. Their contributions in micro credit, non-formal education and primary health care are widely known. NGOs play a significant role in society. NGO accountability, as a result, has become a critical issue. NGO accountability in Bangladesh has been examined here in relation to patrons, clients and themselves. Of the three relationships only accountability to patrons is in a near satisfactory state. Accountability to clients is handicapped by lack of opportunities of beneficiaries to participate meaningfully in NGO policy making. Accountability to themselves is adversely affected due to the adherence to a strictly hierarchical system and the influence of founding and charismatic NGO leaders.     

Towards an Asian model of human resource management? A comparative analysis of China,Japan and South Korea

There has been much discussion regarding the possible decline and weakening of national systems of human resource management (HRM). Yet, culture and institutions are often cited as the major stumbling blocks to this outcome. Such constraints may dissipate in the analysis, particularly if ‘regional clusters’ are considered where geographic and cultural closeness and ‘openness’ to similar economic pressures exist. In such cases, it might be postulated that convergence in HRM will occur. We argue that China, Japan and South Korea represent such a cluster. This article examines these countries, to see if a degree of convergence is taking place and if it is towards an identifiable ‘Asian’ model of HRM. A model of change is presented that distinguishes between levels of occurrence and acceptance. Details of the development and practice of HRM in each country are then set out. The article ends with a discussion and implications section and a brief conclusion.     

Ansätze und Ergebnisse anglo-amerikanischer M&A-Forschung

Based on a review of established U.S. management journals (1995–2003), six schools of thought are identified within the Anglo-American M&;A research: “Capital Market”, “Principal/Agent”, “Industrial Organization”, “Organizational Behavior”, “Human Resources” and “Strategic Management”. The literature review shows that the definition of M&;A success, the methods applied, and insights from empirical research differ according to the respective school of thought. Empirical studies focus on the resource combinations of merger partners, the specific circumstances of merger negotiations, and on integration management as antecedents of merger performance. Unfortunately, empirical findings have not yet provided reliable explanations for M&;A success. Based on the current state of Anglo-American M&;A research, the authors discuss implications for business practice, identify research gaps, and propose areas for future research.     

Cultural Economy Planning in Creative Cities: Discourse and Practice

While a growing body of research analyses the functional mechanisms of the cultural or creative economy, there has been little attention devoted to understanding how local governments translate this work into policy. Moreover, research in this vein focuses predominately on Richard Florida's creative class thesis rather than considering the wider body of work that may influence policy. This article seeks to develop a deeper understanding of how municipalities conceptualize and plan for the cultural economy through the lens of two cities held up as model ‘creative cities’ — Austin, Texas and Toronto, Ontario. The work pays particular attention to how the cities adopt and adapt leading theories, strategies and discourses of the cultural economy. While policy documents indicate that the cities embrace the creative city model, in practice agencies tend to adapt conventional economic development strategies for cultural economy activity and appropriate the language of the creative city for multiple purposes.     

Introduction of New Technology with a Sound Transition of the Input-Output Structure

We examine the general equilibrium repercussions associated with the introduction of new technologies, using the generalized Leontief system that allows technological substitutions. We show that an untested introduction of cost-increasing technologies in any industry may result in creating a non-productive technological structure that does not satisfy the Hawkins-Simon condition, following the autonomous dynamic adjustment process with structural transitions in the economic system. Therefore, we propose a practicable control scheme of introducing cost-increasing technologies that strictly avoids the creation of non-productive structures in all periods of structural transition, using the available information on the ex ante technological structure.     

Input/output ranges and performance: an examination of US machine tool producers

Despite the establishment of high-tech multinational enterprises (MNEs) in Ireland since the late 1950s, the country did not succeed in closing the technological gap with most of its EU counterparts. The weak National System of Innovation (NSI), and in particular low business and government R&D levels, combined with a lack of research and technology linkages between MNEs and indigenous firms, explain these poor results. However, the Shannon region in the West of the country presents some specific institutional characteristics that could theoretically make the region a strong technological enclave. The various actors in the region - i.e. the administrative, financial, political and research institutions, as well as the business organizations - have indeed infused a new type of economic development. After a brief review of the available concepts and models articulated around these actors and their interrelationships, the paper analyses whether the Shannon region, taken as an illustrative example, mirrors a specific economic and technological localized setting. The study is based on a survey of indigenous and foreign firms.