网络银行对传统商业银行的挑战

广义上的网络银行应该包括:一是传统银行的网络化,即在现有传统银行的基础上,利用现代网络和计算机技术,开展传统银行业务及基于网络的银行创新服务;二是网络虚拟银行,即完全依赖于互联网的、全新的电子银行。狭义的网络银行仅指前者。本文所论及的网络银行是指传统银行的网络化,它实际上是银行业务在网络上的延伸。 一、网络银行的竞争优势及其对传统银行的挑战 1.成本竞争优势 网络银行可以降低传统商业银行的经营和服务成本、客户的交易成本,提高金融服务交易的效率,     

网点服务传递系统升级思路的探讨

银行营业网点是客户办理业务的传统渠道,客户在网点办理业务的同时也在不断感受商业银行的服务形象与质量。网点服务运营管理水平是服务形象与质量的关键影响因素。通过网点服务传递系统升级改造,可以有效提升整个商业银行的服务形象和品质,增加客户满意度,最后达到控制成本增加效益。因此,商业银行应重视服务传递系统的建设。     

商业银行股权结构与冒险行为、破产风险关系的实证研究——基于14家上市商业银行面板数据的分析

本文从我国14家上市商业银行2008-2012年的面板数据出发,通过实证模型分析商业银行股权结构与冒险行为、破产风险之间的关系。结果表明:政府直接持股作为一种次优手段,抑制了银行资产配置过程中的冒险行为,风险偏好更趋于保守;第2-10股东或持股超过5%的股东持股对银行的冒险行为和破产风险关系不显著,中小股东对大股东没有起到制衡作用;外资股东的存在对银行的冒险行为不存在稳定性影响;较高的资本充足率增大了银行的冒险行为,促使银行在作投资决策时会比较大胆激进;银行总资产规模越大,抗风险能力越强。鉴于此,本文提出:一是健全和完善银行内部治理机制;二是注意政府持股可能产生的"软约束问题",规范政府行为,减少政府干预;三是增强债权人对银行的市场约束能力。     

商业银行客户满意度及忠诚度管理

一、培养和保持客户忠诚度的重要性 1.有利于降低成本。银行最重要的资源就是客户。银行不仅要开发新客户,更重要的是留住老客户。据国外商业银行的测算报告,在消费信用业务中,得到一个新的信用卡客户,需要两年的时间才能收回所需要的费用。因此,客户的忠诚度,对银行降低成本,提高利润的增长有重要的现实意义。 2.有利于巩固银行的发展基础。今天银行的竞争既存在于商业银行之间,也存在于商业银行与非银行机构之间,     

商业银行客户经理与风险防范

近年来重大金融案件的频繁发生,集中反映出商业银行授信业务领域风险的失控,其中,授信业务的前台——客户经理面临的风险尤为集中。本文试图从此角度探讨商业银行客户经理与风险防范问题。一、防范风险是客户经理的重要职责客户经理是商业银行将客户营销理念引入商业银行经营活动的产物。客户经理制的实施,突破了商业银行以产品为中心的经营模式,体现了以客户为中心,为客户创造价值的经营理念。随着商业银行客户经理制的建立,出现了一批活跃在商业银行与客户之间的客户经理队伍。通过他们向客户全面营销银行的所有金融产品和服务,全面负责客户的所有事务,从而形成介于银行内部作业、管理体系和银行客户之间的桥梁和纽带。由于作为业务一线的客户经理,不单是商业银行负债业务、中间业务的推动者,     

浅谈商业银行的贷款营销

商业银行贷款营销是指商业银行以市场为导向，以客户为中心，以满足客户不同的贷款需求为目的，通过市场调查与细分、产品开发与设计、价格策略制定、营销渠道扩展及综合促销运用等方式，把贷款销售给客户，实现银行盈利的全部活动。随着我国金融市场化进程的加快，国内商业银行之间以及外贸银行之间竞争日趋激烈，各家商业银行为争取客户，抢占市场，     

我国商业银行实施客户导向型流程再造探讨

商业银行业务流程再造是指商业银行针对竞争环境和顾客需求的变化，对业务流程进行“根本性的重新思考”和“彻底的重新设计”，再造新的业务流程，以求在服务速度、服务质量、服务成本、风险控制等方面取得显著的改善，以争取到更多的目标客户，提高目标客户的忠诚度，从而打造银行的核心竞争力，提高银行的赢利空间和保持稳健、快速和可持续发展。     

农村商业银行营销现状及分析

随着村镇银行、邮政银行、外资村镇银行、农村商业银行的接连成立,一个经营业务交叉、竞争合理的农村金融市场正在逐步形成。农村商业银行想要在激烈的市场竞争中争夺和维持客户、抢占市场份额,就必须彻底改变以往营销战略与理念。文章从现有农村商业银行营销状况进行分析,对农村商业银行的营销战略、营销模式、人才培养、金融产品创新等方面提供建议。     

浅析房价与商业银行的信用风险

商业银行的风险管理中首要的是防范信用风险，考察客户的现金流状况来度量银行面对的违约风险。房产商和潜在的购房者都需要银行的贷款支持，对于这两类客户群体，他们的违约风险中有个很关键的因素就是房价，商业银行是否更加倾向于较高的房价还是相反？     

现代商业银行营销的客户矩阵法

商业银行客户关系的处理,实质上就是客户交往技巧的运用。各种技巧虽然说是灵活多变的,但也有其原则。在与银行交往的客户中,有的客户对银行来说意义重大,有些则可以说无足轻重,二者是否应一视同仁?有刚刚建立关系的客户,也有与银行相处多年的忠诚客户,对于他们,银行又应有针对性地采取哪些策略?有的客户可能由于某些原因与银行关系紧张,银行应怎样识别这种紧张关系并及时采取措施来挽救这些关系     

Penetration and Post-infection Development of Meloidogyne Incognita on Tobacco as Treated by Rhizobacteria Pseudomonas Fluorescens Strain P-72-10

The bio-control potential of rhizospere bacteria Pseudomonas fluorescens against plant-parasite nematode had been demonstrated. P. fluorescens had shown the effect to enhance tobacco resistance to root-knot nematode Meloidogyne incognita. Inoculation with P. fluoreseens in tobacco could lead to significant reductions in the number of juveniles that penetrated tobacco root and further life stage development of the juveniles. The number of juveniles penetrated into tobac- co root in treatment with P. fluorescens is significantly different from CK at 2DAI, 6DAI, 8DAI and 10DAI. Significant reduction and delayed development of juveniles that penetrated into tobacco root and treated were observed in treatment at 14DAI, 21DAI, 28DAI and 35DAI. In addition, P. fluoreseens treatment leads to a significant reduction in the number of eggs per egg-mass at 35 DAI. The results show P. fluorescens induced a continuously suppression on root-knot nema- tode M. incognita throughout their entire early infection phase of root penetration, subsequent life stage development and reproduction.     

On the Major Transformation of the Asia-Pacific Regional Structure北大核心CSSCISSCI

Recent years have witnessedsignificant changes in the Asia-Pacific regionalstructure featuring the shift in power balance among related countries as well as adjust-ments in their respective regional strategies. So what is the prevailing trend in thistransformation and what kind of regional order will likely emerge in the future？ To an-swer these questions, the paper tries to explore the following dimensions： the evolvingregional context, shift in power balance and power conversion, geo-political and geo-e-conomic developments and interactions between them, and evolving regional order. Asthe study shows, the broadening of regional geographical scope, the rise in the numberof actors involved, as well as changesin the relations among them, have combined tocast a pluralistic and complex flavor to the regional structure. While the power balanceamong China, the United States and Japan shifts, and power conversion is also occur-ring. China and Japan are paying increasing attention to their security roles, whereasthe United States under the Obama administration laid more stress on expanding itsgeo-economic clout. In spite of the intensifying geopolitical competition among China,the United States and Japan in recent years, a Sino-US strategic compromise-whichholds the key to regional geopolitics-isother front, some kind of geo-economicmore likely to take place in the future. On thecooperation will probably emerge. In the longerterm, it will be the geo-economic trend thatwill prevail over the geopolitical trend inthe region. Finally, the future evolution of regional order wiI1 mainly follow the eco-nomic logic, accompanied by the dilutionof its hegemonic and hierarchical nature.Hence, a pluralistic and complex regional community will emerge.     

For Better or for Worse? Local Impacts of the Decentralization of Indonesia’s Forest Sector

This paper quantifies the local impacts of mechanized logging on forest-dependent communities in Indonesia, before and after decentralization. A conceptual framework incorporates financial, social, enforcement, rent-seeking, and environmental impacts. Using data from 60 communities in East Kalimantan, the empirical results suggest that significantly more households received financial and in-kind benefits after decentralization compared to before. Many communities engaged in self-enforcement activities against firms both before and after decentralization. Post-decentralization, a significantly higher proportion of households perceived community forest ownership. There were few significant differences in perceived environmental impacts. Little evidence exists of a post-decentralization trade-off between environmental and financial contractual provisions.     

以资本管理为核心的银行治理综合评价指标研究

商业银行的特殊性体现在风险性、外部性和多重治理目标上，尤其集中体现在风险管理的本质上。风险管理日益成为现代商业银行的主体活动和核心职能，资本管理成为现代商业银行风险管理的核心。在整合EVA和RAROC指标的基础上。文章构建了以资本管理为核心的银行治理的综合评价指标，以求真实反映银行经营的成果，有效衡量风险收益和风险成本的对比关系，从而反映以资本管理为核心的银行风险管理的过程、能力和效率。     

Organization and incentives in the age of sail

The British Navy in the age of sail was the most successful bureaucracy of its time. Its organization and incentive structures differed importantly from contemporaneous private sailing ventures, but closely resembled those of today’s large corporations. To induce efficient effort, the navy used a hierarchical tournament, in which sailors competed for higher pay that came with promotions based on relative performance. Promotion probabilities, the option value of future promotions, and the higher effort required of men in higher ranks and on larger vessels, combined to yield a highly skewed pay structure.     

The German Hanse and Bergen – new perspectives on an old subject

Abstract

The Hanseatic League and her kontors (trading posts) were an integral part of the medieval trade system in Northern Europe. Hanse merchants dominated many markets in this region and managed to maintain a monopoly-like role in towns like Novgorod and Bergen for many centuries. Consequently, one focus of historical research about the Hanseatic League lay on the mechanisms that enabled the Hanse merchants to keep that strong of a position for such a long time.

This article is part of the discussion about this topic. Based on Lübeck merchants with business interest in the Norwegian town of Bergen, the so-called Bergenfahrers (Bergen travellers), it will give new insights into the Hansards' economical and social organization. The three main points are (a) the integration of the Bergen market in the Hanseatic trade network as an intermediary trading place on the vivid East–West route of Hanse trade; (b) the importance of the Bergenfahrers within the Hanse merchants' economical, social and political networks; and (c) the structure of the Bergenfahrers network patterns in the late Middle Ages.

In addition to new insights into the important role of Bergen and the Bergenfahrers within Lübeck's and the other Wendish Hanse towns' trading system, this articles provides further proof for the usefulness of the methods of Social Network Analysis in medieval economic research.     

Markteintrittstiming von Telekommunikationsdiensteanbietern

Zusammenfassung Die vorliegende Studie analysiert für 87 Neuprodukteinführungen (NPE) und Auslandsmarkteintritte (AME) von Telekommunikations(TK)-Diensteanbietern in Deutschland, zu denen 42 Schlüsselinformanten in einer schriftlichen Befragung Auskunft gaben, (1) inwieweit deren zeitliche Eintrittspositionierung durch Marktcharakteristika und Unternehmensressourcen erkl?rbar ist sowie (2) inwieweit und gegebenenfalls unter welchen unternehmensexternen und -internen Situationsbedingungen deren Markteintrittstiming mit dem wahrgenommenen Eintrittserfolg assoziiert ist. Ein früher Markteintritt wurde dann realisiert, wenn die Wettbewerbsintensit?t im adressierten Gesch?ft niedrig und das Budget für den Expansionsschritt überdurchschnittlich ausfielen. Zwischen dem Markteintrittstiming und der Beurteilung des Eintrittserfolgs bestand ein nicht monotoner, umgekehrt U-f?rmiger Zusammenhang: Frühe Folger wiesen signifikant bessere Erfolgswerte auf als Pioniere und sp?te Folger, deren Erfolgsniveaus nicht signifikant divergierten. In einer Industrie, die durch starke externe Netzeffekte gepr?gt ist, fallen offenbar die Nachteile eines Markteintritts als Pionier oder sp?ter Folger st?rker ins Gewicht als die Vorteile dieser beiden zeitlichen Eintrittspositionierungen. Unabh?ngig vom Markteintrittstiming wurden NPE/AME von TK-Unternehmen als erfolgreicher eingestuft, wenn sie sich in einen Markt mit stark wachsender Nachfrage und aufeinander abgestimmt (re)agierenden Wettbewerbern mit qualitativ überdurchschnittlichen, abw?rtskompatiblen, erprobbaren und wenig erkl?rungsbedürftigen TK-Diensten engagierten.      

Financial Reporting and Trade Credit: Evidence from Mandatory IFRS Adoption*

We investigate the effect of mandatory IFRS adoption on trade credit. We document that firms in countries that adopt IFRS receive more trade credit from their suppliers, consistent with improved financial reporting quality and comparability playing a role in facilitating informal financing. This increase is larger for countries with a low level of societal trust, a poor pre‐IFRS‐adoption information environment, and stronger legal enforcement. These cross‐sectional results suggest that the conditions under which higher‐quality information is made publicly available affect suppliers' decisions to provide trade credit. This increase is also larger for firms with greater exposure to foreign markets, a finding that highlights the importance of more comparable international financial reporting standards in facilitating cross‐country trade credit. We also find that IFRS adoption has a stronger positive effect on trade credit for firms with greater liquidity needs. Finally, we find that firms in countries that adopt IFRS also extend more trade credit to their customers. Overall, our results support the notion that financial reporting can have a causal effect on trade credit.