企业员工沉默研究

在组织中有一股强大的力量,它会使员工有意地不发表与工作有关的信息、问题或观点,我们把这种现象称之为"员工沉默"。员工沉默对企业的发展有着重要的影响,系统地探讨员工沉默的含义、形成机制及危害,并提出员工沉默的干预策略,打破沉默才能使组织得到有效的维护和发展。     

通过人力资源开发减少员工沉默行为的对策研究

员工沉默是指员工由于主观和客观上的种种原因,有意的隐瞒有关改善工作和组织的有价值的意见、观点和信息。文中主要探讨了员工沉默的形成机制,分析了影响员工沉默的因素,并结合人力资源开发环节提出了减少员工沉默行为的策略。     

基于减少员工组织沉默行为的招聘策略

本文介绍了组织沉默研究的意义及组织沉默的含义和结构,分析了组织、领导、同事、员工对组织沉默的影响,讨论了组织沉默和招聘的关系,并提出了旨在减少员工组织沉默行为的招聘流程和方法。     

真实型领导对员工沉默的影响:基于组织政治知觉的调节作用

在信息化社会中,员工的沉默行为阻碍了组织内的有效沟通,影响决策质量和组织的健康发展。本文通过大样本的问卷调查,对83家企业的574名员工及其144名直接主管的配对数据进行分析,研究发现:真实型领导对员工默许性沉默和防御性沉默行为具有显著的负向影响;员工的组织政治知觉对真实型领导与员工默许性沉默和防御性沉默之间的关系产生调节作用。因此,为了最大限度地降低员工的沉默行为,本文提出树立真实型领导风格、构建规范的组织制度、进行诚信培训等建议。     

基于改善“员工沉默”行为的培训策略

员工沉默是员工对组织存在的问题选择沉默并保留观点、或者提炼和过滤自己的观点的一种行为。这种现象的存在是由社会文化、组织、领导、同事以及员工自身的原因造成的,并对组织和员工产生消极的影响。基于改善“员工沉默”的培训策略主要有灌输组织文化,促进良性心理契约的形成;提供职业生涯规划,引导员工持续发展;转变培训模式,构建学习型组织;建立培训激励的机制,鼓励员工开拓进取等。     

基于改善"员工沉默"行为的培训策略

员工沉默是员工对组织存在的问题选择沉默并保留观点、或者提炼和过滤自己的观点的一种行为。这种现象的存在是由社会文化、组织、领导、同事以及员工自身的原因造成的,并对组织和员工产生消极的影响。基于改善“员工沉默”的培训策略主要有灌输组织文化,促进良性心理契约的形成;提供职业生涯规划,引导员工持续发展;转变培训模式,构建学习型组织;建立培训激励的机制,鼓励员工开拓进取等。     

组织政治氛围对员工离职倾向的影响:有调节的中介模型

组织政治氛围是员工离职倾向的重要前因变量,但现有文献还未对这种关系及作用机制进行系统研究。基于资源保存理论,引入员工沉默作为中介变量,以政治技能作为调节变量,构建被调节的中介模型,探讨组织政治氛围对员工离职倾向的影响机制。通过线性回归、Bootstrap等方法对328份样本进行实证分析,结果表明:组织政治氛围正向影响员工离职倾向,员工沉默在该过程中起部分中介作用;政治技能负向调节组织政治氛围与员工沉默之间的关系,政治技能负向调节了员工沉默在组织政治氛围与离职倾向之间的中介效应。     

组织中基层员工沉默行为研究

基层员工沉默行为是指员工面对所在企业存在的潜在问题时,基于自己的经验或知识,有自己的建议和想法,但出于保护自身或他人的利益而没有表达自己观点或想法的行为。基层员工的沉默行为严重影响了企业正确做出决策或执行力的有效性,并对基层员工组织忠诚度和心理健康产生消极影响。减少基层员工沉默行为对于提高企业绩效和改善员工工作态度都有重要意义。     

透析组织中的员工沉默行为

从企业管理的角度提出了员工沉默的四分法,即:个体沉默、群体沉默、同行沉默和上行沉默四种形式,并分析了员工沉默的产生原因,以及员工沉默对组织和员工个体带来的消极影响。在此基础上,提出了改善员工沉默的人力资源管理和开发策略。     

组织政治知觉、心理安全与劳务派遣员工沉默行为:中国情境下的实证研究

近年来关于劳务派遣员工问题的研究已成为组织行为学的研究热点。基于文献研究和实际调研,本研究构建了包含组织政治知觉、心理安全和员工沉默的理论模型。通过对249名劳务派遣员工的问卷调查,结果表明:组织政治知觉包括一般政治行为知觉和薪酬与晋升知觉;一般政治行为知觉、薪酬与晋升知觉与默许沉默显著正相关,心理安全起部分中介作用;一般政治行为知觉与防御沉默、漠视沉默显著正相关,心理安全起部分中介作用;薪酬与晋升知觉与防御沉默、漠视沉默没有显著关系。最后基于组织制度、建言氛围与激励政策等层面,提出减少劳务派遣员工沉默的建议。     

组织公民行为对团队有效性影响研究述评

组织公民行为被认为是工作团队或组织有效运行的重要因素。本文从群体（团队）层面探讨了组织公民行为对团队有效性的影响作用。简要回顾了组织公民行为的概念及其起源;在此基础上详细探讨了组织公民行为与团队有效性之间的关系;提出未来该领域中值得研究的方向。     

The effects of internal and external sources of justice on employee turnover intention and organizational citizenship behavior toward clients and workgroup members

Abstract

Organizational justice research tends to focus on the effects of fair treatment from organizations or supervisors on employee attitudes and behaviors. Thus, there is a dearth of research on the effects of fair treatment attributable to other parties that employees interact with at work such as coworkers and clients. Controlling for organization-focused and supervisor-focused justice, results from our field study of employees working in a healthcare organization demonstrate that perceptions of client-focused fairness uniquely predicts supervisor ratings of employees organizational citizenship behavior toward clients and that perceptions of workgroup-focused justice uniquely predicts organizational citizenship behavior toward workgroups. Further, we find that client-focused justice perceptions uniquely predict employee turnover intention.     

企业员工沉默行为研究述评及启示

当员工有能力改进当前企业绩效时,却对企业中存在的潜在问题保留了相关观点,这种现象被称为员工沉默。虽然员工沉默有助于减少管理信息泛滥,使得组织关系更为融洽。但同时其给企业和个人带来了很多负面影响,应引起广泛关注。     

领导—部属交换与员工组织公民行为：组织公平的缓冲作用实证研究

通过在上海、浙江等地按照“配比研究”的办法来选择研究样本进行结构化问卷调查，最终得到有效的主管／部属配对数据218条。据此，本研究采用验证性因子分析（CFA）、相关分析和层次回归分析法，检验了组织中领导—部属交换与组织公民行为的关系，以及组织公平在这一关系间的缓冲作用。研究结果表明：领导—部属交换与组织公民行为有显著的正相关；组织公平与组织公民行为有显著的正相关；组织公平对领导—部属交换和组织公民行为的关系具有一定程度的缓冲作用。     

组织的社会化策略与员工离职倾向：一个组织进入过程的实证研究

组织社会化策略在新员工的组织进入过程中扮演重要的角色,对新入职员工的态度和行为有重要影响.本研究以一家家电企业上海总部的员工为对象,研究在中国环境下,组织社会化策略对新入职员工离职倾向的影响,发现制度化的组织社会化策略对新入职员工的离职倾向有显著的负面作用,而对老员工的离职倾向影响不显著.论文的结论对组织对新员工的组织进入过程的管理有借鉴意义.     

Predictors of organizational citizenship behavior in relation to environmental and health & safety issues

Abstract

Organizational citizenship behaviors (OCBs) in relation to the environment and health and safety, commonly shaped by individual and voluntary initiatives, are essential factors for a smooth and efficient organization in firms. Our research explores the factors affecting OCBs related to environmental and health and safety issues in a Multinational Enterprise (MNE) operating in the oil & gas sector. More in detail, we tested the influence of personal attitudes, self-efficacy, organizational support and social norm on OCBs related to environmental and health and safety issues. The results show that personal attitudes and self-efficacy positively influence OCBs related to environmental and health and safety issues and those factors are influenced respectively by perceived organizational support and social norm. Moreover, we found that attitudes play a full mediation between social norm and OCBs related to environmental and health and safety issues and that organizational support on organization citizenship behavior for the environment and health and safety that is partially mediated through the perceived self efficacy. Finally, the results of our investigation are contextualized in the theoretical and managerial frameworks pointing to a number of avenues for further research.     

High level of education builds up strong relationship between organizational culture and organization performance in Pakistan

Organizational culture is an important aspect to be considered by dynamic organizations in order to develop some competitive advantage to ensure enhanced organizational performance. This study aims to elaborate the dimensions of cultural construct in organizations of diversified sectors and their implications in Pakistan. Ten organizations were selected for the study. Four hundred and seventy eight questionnaires were received from these organizations. The questionnaires consisted of three parts, of these, the first part had nine elements that were related to organization and personal profile of the respondents, whereas the second part consisted of 60 elements of cultural construct, namely mission, adaptability, consistency, and involvement. In the third part, dependent variable appears as organization performance and was evaluated by asking eight questions. Results are revealed in two models: according to the first model, organization performance increases from negative 56% to positive 92% due to organizational culture with respect to education. And the second model is also significant at the 95% of confidence level (p < 0.05), and there is a positive relationship between independent and dependent variables. Organizational culture is an essential part of organizational success. Core organizational values typically emphasize special themes such as performance excellence, innovation, social responsibility, worker involvement, and quality of work life. Literacy rate in Pakistan is far below the literacy rate in developed countries. Educated employees play an important role in enhancing organizational performance, particularly in corporate setup. To measure affects of education on organizational performance through its construct involvement, consistency, adaptability, and mission have been endeavored in this study.     

Reinforcing organizational defensive routines: An unintended human resources activity

Although human resources professionals are against the proliferation of defensive routines, they often design programs that reinforce them. This paper examines one organization in depth in order to illustrate how its human resources professionals acted in ways that unintentionally reinforced the very defensive routines that they were trying to reduce. Organizational defensive routines organized into self-reinforcing loops can result in lack of effective line leadership and increasing difficulty for management development, organizational development, education, organizational diagnosis, and compensation to achieve their objectives.     

组织记忆与企业家战略领导能力关系的实证研究

企业家战略领导能力是带领企业持续健康发展的重要因素之一,组织记忆是战略领导能力构建的重要源泉。文献梳理建立了组织记忆与企业家战略领导能力的理论模型与假设,实证研究表明:组织记忆对企业家战略领导能力有显著正向影响;组织记忆内容对提升企业家战略决策能力和战略控制能力的影响强于组织记忆管理水平,而企业家战略思维能力和战略实施能力的提升则更多受到组织记忆管理水平的影响。