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Ciavolino Enrico Lagetto Gloria Montinari Andrea Al-Nasser Amjad D. Al-Omari Amer I. Zaterini Matteo J. Salvatore Sergio 《Quality and Quantity》2020,54(5-6):1429-1444
Quality & Quantity - This paper aims to represent that levels of customer satisfaction of tourist accommodation are an important prerequisite when the goal is building a loyal relationship with... 相似文献
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Ciavolino Enrico Salvatore Sergio Mossi Piergiorgio Lagetto Gloria 《Quality and Quantity》2019,53(5):2371-2384
Quality & Quantity - This study deepening the analysis of prosumership service quality model (PROSERV), a new model for assessing the customer satisfaction developed in order to take... 相似文献
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