关系营销范式下的顾客细分模型构建

传统顾客细分大多基于人口统计变量等指标,无法反映顾客满意、顾客忠诚等关系营销的本质。以顾客忠诚、顾客价值理论为工具,围绕着顾客与企业建立关系的意愿,构建了顾客忠诚、顾客价值、忠诚一价值关系营销下的顾客细分模型。这一模型明确了关系营销范式下的顾客细分是以价值为基础进行细分,资源配置和保持策略则是根据不同顾客的价值制定。     

服装企业客户关系管理研究

构造了针对服装企业客户的价值评价指标体系,在此基础上构建了以当前价值、潜在价值为指标的服装企业客户细分模型,对企业客户进行细分,并提出了相应的客户管理策略。     

基于客户价值细分的中小企业市场营销策略

客户是企业利润的来源和经营成功的关键,细分客户能使中小企业针对不同客户设计不同的营销策略.本文基于客户价值理论,从客户当前价值和客户增值潜力两个维度对中小企业客户价值进行了细分,分析了细分客户的特征,提出了中小企业针对不同细分客户的营销策略.     

基于客户价值的企业市场营销策略研究

企业营销策略的制定是基于企业对客户进行有效的细分.本文通过对客户价值概念的分析,建立客户价值量--客户价值增长性矩阵,从动态角度对客户进行了细分.在此基础上,研究了不同类型客户的特点及对企业营销的影响,提出了针对不同类型客户企业应采取的营销策略.     

瑜伽馆顾客体验价值对营销策略的影响:以北京瑜伽馆市场调查为例

本文以瑜伽馆顾客体验价值为研究对象,旨在找出影响瑜伽馆顾客体验的因素,为促进瑜伽馆的发展提供参考。本文通过概览体验营销和顾客价值方面的研究文献,综合运用文献资料法、问卷调查法、访谈法进行研究,调查和分析了瑜伽馆顾客体验价值包含的因素,并根据这些因素的重要程度与瑜伽馆开展体验营销的关系进行了策略上的讨论。研究得出,影响瑜伽馆顾客体验价值的影响因素主要有产品、环境、价格、人员服务、关系、形象、传播七个方面。在这七个影响因素中,产品的两个细分因素教练专业能力和课程设置在影响顾客体验价值因素中重要程度非常高,是瑜伽馆开展体验营销的重点;环境、价格、人员服务的各个细分因素影响程度也很高,而关系、形象、传播的细分因素重要程度存在差异,影响程度较弱。     

论企业营销资源的优化配置

<正> 1、营销资源与资源配置的含义 经济学中将营销资源定义为在一定的市场环境中,为发掘和说服消费者,并充分满足之需要,引导物品及劳务从生产者流通至消费者或使用者,并最终实现企业目标的企业活动而投入的资财消耗。营销资源按照投入的方式不同可以划分为人力资源、物力资源和财力资源。人力资源是指企业在一定时期内进行必需的营销活动而投入的各类营销人员,包括销售人员、售后服务人员日常业务人员及各级营销管理人员。物力     

企业员工满意度指标体系的建立与评价模型

拥有一支稳定、高素质的职工队伍是企业赢得竞争优势的重要保证。但现代企业中职工跳槽的现象时有发生,尤其是企业核心人员如：拥有先进制造技术的人员、拥有丰富销售经验和营销网络的营销人员、技艺高超精明能干的管理人员、技术娴熟的装配线工人等的流失给企业带来的损失是巨大的。造成员工跳槽的最根本的原因就是企业凝聚力差,员工满意度低。因此建立员工满意度评价指标模型,经常对企业员工的满意程度进行调查和评价,有利于企业制定科学的人力资源管理政策,从而为增强企业凝聚力和提高企业竞争力提供依据。１　企业员工满意度评价指…     

中小型房地产企业人员流失原因及对策研究

本文研究了房地产人员流失对房地产企业带来的各种危害，分析了中小型房地产公司主要的人员流失原因，包括社会环境、企业和员工等方面，并侧重从企业方面找出造成人员流失的原因，如企业文化的缺失，激励机制的缺陷，人员管理环节的失误等。其次根据原因制定出相应地减少人员流失的对策，为中小型房地产公司的进一步发展提供一个良好的人力资源平台。     

中国工程承包企业对当地雇员的流动管理

随着中国对外承包工程企业人力资源属地化的不断推进,保持当地雇员相对稳定、减少其流失成为企业人力资源管理的重点和难点。本文分析了当地雇员高流动率对中国对外承包工程企业的不利影响,并从国家、企业、项目和个人四个层面探究造成当地雇员流动的原因,最后提出针对性的管理策略,为合理降低当地雇员流动率、优化其流动管理提供参考。     

人力资源价值评估理论问题探讨

市场经济体制日益完善的同时,知识经济也在飞速发展。与此同时,人力资源的作用也越来越重要。人力资源作为企业的一项资产,其价值的大小会影响到企业对人力资源购买成本的支出,进而影响到企业的未来收益和盈利状况。企业只有在准确合理地做好人力资源价值评估的前提下,才能控制其购买成本,从而更好地利用人才并防止人才资源的大量流失,并使其为企业创造更多的效益。对人力资源价值进行评估需要一套完善的价值评估体系和合理的评估方法,我国理论界研究出了多种人力资源价值评估方法、但对其应用还比较少,企业一般也很少重视人力资源价值评估方面的问题,只是粗略地估算投入—产出比例。鉴于此,文章在考虑到时间价值问题的前提下,使用理论界早已验证的评估方法—收益法来介绍其在人力资源群体和个体价值评估中的运用,并选举典型案例来验证运用收益法对人力资源个体价值评估的可行性和合理性。     

Pleasure and belief in Hume's Decision Process

Abstract

The purpose of this paper is to introduce explicitly pleasure and belief in what aims at being a Humean theory of decision, like the one developed in Diaye and Lapidus (2005a). Although we support the idea that Hume was in some way a hedonist – evidently different from Bentham's or Jevons' way – we lay emphasis less on continuity than on the specific kind of hedonism encountered in Hume's writings (chiefly the Treatise, the second Enquiry, the Dissertation, or some of his Essays). Such hedonism clearly contrasts to its standard modern inheritance, expressed by the relation between preferences and utility.

The reason for such a difference with the usual approach lies in the mental process that Hume puts to the fore in order to explain the way pleasure determines desires and volition. Whereas pleasure is primarily, in Hume's words, an impression of sensation, it takes place in the birth of passions as reflecting an idea of pleasure, whose “force and vivacity” is precisely a “belief”, transferred to the direct passions of desire or volition that come immediately before action. As a result, from a Humean point of view, “belief” deals with decision under risk or uncertainty, as well as with intertemporal decision and indiscrimination problems.

The latter are explored within a formal framework, and it is shown that the relation of pleasure is transformed by belief into a non-empty class of relations of desire, among which at least one is a preorder.     

Globalization,Neoliberalism and the attack on social security

Neoliberal political movements advocate privatization of public pension systems. Globalization imposes pressure on nations to conform to neoliberal policy views with respect to the design and structure of social insurance, including public pension systems. The paper begins with an investigation of the economic, ethical and ideological dimensions of the privatization debates in the U.S.; it argues that privatization advocates may be largely moved by ideology, since the other reasons advanced appear weak or unfounded. The second part discusses the history of Social Security, the purposes for its creation, and some of its economic effects. Differences between public and private pension systems are considered. A brief international comparison of some aspects of public pension system finance and benefit structures is presented. The final section considers the ethical, macroeconomic and distributional implications of privatization, prefunding and payroll tax funding, and argues for a pay as you go system financed with income taxes. In order to promote equity, economic security, community, and social cohesion, public pension systems should be universal in coverage. In order to reduce the inequality, income insecurity, and aged poverty generated by market economies, public pension systems ought to be progressive: benefit/contribution ratios should be inversely proportional to income, and progressive income taxes should finance the system. To promote economic growth, the systems should be financed on a pay-as-you-go basis, and should not be prefunded except for an emergency reserve. The fiscal policy recommendations partially depend upon the theory developed by Abba Lerner in the 1940s, and recently advanced by Wynne Godley and Randy Wray: Lerner's “principle of functional finance.”     

John Stuart Mill's Theory Of Justice

John Stuart Mill has traditionally been portrayed as self-contradictory and failing to construct a unified social theory. Recent scholarship, however, has challenged this view, finding Mill's work to be creatively synthetic in bridging the antinomies inherent in liberal democratic thought. This revisionist interpretation of Mill is advanced by an understanding of his theory of justice and its role in shaping his policy positions on issues such as welfare, education, voting rights, property rights, taxation, government intervention, and the future of capitalism.     

A Rich Vein for “Reality Mining”北大核心CSSCISSCI

Arik Hesseldahl In the aftermath of the September 11 attacks, U.S. officials quickly turned their attention to other potential targets, including California's Golden Gate Bridge. What would happen if terrorists took down the bridge between San Francisco and Marin County? How much of the region would be affected and for how long?     

中国养活自己能力的长期预测:技术和政策分析

中国拥有世界五分之一强的人口 ,收入又在迅速增长。因此 ,国际上很自然地会考虑或推测她在今后的几十年是否有能力养活自己。中国的人口预计将从 2 0 0 0年的 1 2 8亿增长到 2 0 2 0年的 1 4 6亿 ,和 2 0 3 0年的 1 4 9亿。与此同时 ,人均收入的增长将导致对家畜和鱼类产品更大的需求 ,因而对饲料的需求也将有很大的增长     

Perspective on the Economic Evolution of the European Union States Under the Impact of the Pandemic and Financial-Economic Crisis

The European Union,which is at the beginning of its term of office for all Member States in the European Parliament,the European Commission,its governing body a...     

Interest on reserves and inflation

The payment of interest on reserves has been a common practice in inflationary economies. This policy may seem paradoxical since it involves returning part of the seigniorage, generated by the inflation process, with the intention to finance the fiscal deficit. This paper argues that the motivation for this policy can be captured by the discretionary regime, where the policymaker pays interest on reserves because he is concerned with the erosion of real liquidity by inflation, which is in part beyond his control. However, this policy is an unlikely outcome in the commitment regime, where the policymaker is in full control of inflation.     

John Stuart Mill's Theories of Wealth and Income Distribution

Although he was much influenced by David Ricardo when he wrote the classical part of his Principles , John Stuart Mill was not a Ricardian when he penned his theories of wealth and distribution. They are based on a triple foundation. First, a belief that economics is a moral discipline. Second a theory of custom-driven human behavior. Third, an empirically formed conviction that the institutions of state, education and business cooperate to structure the distribution of income. On the basis of these presuppositions, Mill formulated 1) an institutional theory of the formation of human and non-human wealth and 2) an even more institutional theory of distribution demonstrating how the aforementioned institutions malignantly skew the distribution of income to the advantage of the propertied classes and to the extreme disadvantage of the working class. As a social economist, Mill recommended institutional reforms designed to eradicate the poverty of the working class.     

Forecasting the price of gold

This article seeks to evaluate the appropriateness of a variety of existing forecasting techniques (17 methods) at providing accurate and statistically significant forecasts for gold price. We report the results from the nine most competitive techniques. Special consideration is given to the ability of these techniques to provide forecasts which outperforms the random walk (RW) as we noticed that certain multivariate models (which included prices of silver, platinum, palladium and rhodium, besides gold) were also unable to outperform the RW in this case. Interestingly, the results show that none of the forecasting techniques are able to outperform the RW at horizons of 1 and 9 steps ahead, and on average, the exponential smoothing model is seen providing the best forecasts in terms of the lowest root mean squared error over the 24-month forecasting horizons. Moreover, we find that the univariate models used in this article are able to outperform the Bayesian autoregression and Bayesian vector autoregressive models, with exponential smoothing reporting statistically significant results in comparison with the former models, and classical autoregressive and the vector autoregressive models in most cases.