Chinese relationship management: a qualitative study of banking in New Zealand

This study investigates the relational factors and motivations of Chinese migrant consumers towards financial service providers in New Zealand. Using convergent interviews, a deeper understanding is developed of immigrants’ relational behaviour with service providers. These relationships with service providers are significantly influenced by traditional Chinese values and guanxi and relational embeddedness plays an important role in how they are developed. The research contributes a better understanding of the interplay between Eastern and Western cultures in service relationships among immigrant groups. A general theory of the Chinese perspective of customer relationship management is developed. The implications for how marketing practitioners manage their relationships with migrant customers are explored.     

Variety in the video game industry: An empirical study of the Wundt curve

This study analyzes the effect of variety on consumer utility using historical behavioral information for 1,397 consumers participating in 729,049 unique rounds of play. We show that consumers generally exhibit a preference for variety as part of their gameplay utility. The relationship between variety and utility is nonlinear and follows, at least for some types of variety, an inverted u‐shape as predicted by the Wundt curve. Our results represent the first such evidence on the importance of variety in video gaming, which has significant implications for consumption through optimization of gameplay utility to satisfy the demand for variety.     

行为经济学视角下的社会保障理论演进

社会保障系统通过社会与个体的风险共担，增进了个人、家庭和社会的福利水平，对就业、消费、投资均有显著影响。过去社会保障理论侧重信息约束和跨期决策下的机制设计，通过政府干预来实现有效的风险和成本共担，进而有效化解社会成员所面临的各种风险。但这些干预机制有可能会对就业等产生负面影响。近年来，行为与实验经济学开始进入社会保障理论的研究，新的理论试图从理性约束视角来理解社会保障系统的性质及其影响，并提出了全新的助推机制的设计理念与思路。迄今的研究发现，干预机制和助推机制各有千秋，通过合理的互补与替代，能够更好地实现社会保障系统的有效运行。     

Corporate Social Responsibility,Firm Value and Corporate Governance Code Revisions: The Asian Evidence*

The present study examines the relationship between corporate social responsibility (CSR) and firm value, and the effects of corporate governance code revisions on the relationship. We examine this relationship for: (i) a high‐income country, Japan; (ii) middle‐income countries China, Malaysia and Thailand; and (iii) low‐income countries India and Indonesia. We use the Heckman two‐stage sample selection bias approach for the empirical analysis. We find that Japanese stakeholder CSR and environmental CSR have a smaller positive effect on firm value compared to the middle‐income countries, but we do not find any statistically significant association for the low‐income countries. In addition, we find that only Japanese corporate governance code revisions significantly contribute to the positive relationship between CSR and firm value, which concurs with the new recommendations documented in the revised codes of corporate governance. The present study reveals that foreign major shareholders matter to the value creation of CSR in Japan and the middle‐income countries of China, Malaysia and Thailand.     

“I will survive”: Online streaming and the chart survival of music tracks

Digital streaming has had a profound effect on the commercial music sector and now accounts for 80% of industry revenues in the United States. This study investigates the consumption of music on digital streaming platforms by analyzing the factors affecting the chart survival of individual music tracks. Our data are taken from the Spotify Global Top 200 between January 2017 and January 2020, containing observations on 3,007 unique tracks by 642 artists over 1,087 days. We identify a number of unique consumption traits applicable to online streaming services, which we use to explain variations in chart longevity. We find a positive association between the amount of time a track spends in the chart and the involvement of a major label. We also find that the level of competition from other chart entries, as well as some elements related to the pattern of diffusion, associates significantly with the likelihood of chart survival. The study highlights several important managerial implications for key industry stakeholders.     

Hedonic pricing and the role of stud fees in the market for thoroughbred yearlings in Australia

Using data from one of Australia's largest thoroughbred auction houses, we investigate the price determinants of thoroughbred yearlings sold at auction. We include novel key variables to construct hedonic pricing models and examine the relative role of stud fees compared to the wide range of attributes in the pricing of yearlings. We find that the price effect of stud fees is influenced by the value buyers place on both the characteristics of sires and the characteristics of sire side siblings. The findings imply that the quality of dams a sire has been matched within the breeding market has consequential effects on yearling prices through the sire's stud fee and progeny.     

Residential segregation and educational attainment of children from regional migrant families in China

This paper studies the residential segregation effects on educational attainment of children from regional migrant families in China. We find that if migrant families live in segregated communities with fewer local residents, the school dropout rate of the children living with their parents in the host cities is higher and their high school enrollment rate is lower. We employ a unique set of nationwide survey data of regional migrants in China in 2012 and 2013 that comprises more than 150,000 individuals in each year. We first use the ratio of migrants over the total population residing in a community to measure segregation. When the ratio increases by 10%, the school dropout rate of migrant children increases by 4.7% from the mean value. Secondly, we identify segregation from the housing type of the migrant family. When they reside in the dorms provided by their employers or in the workplace, they will also be surrounded by many migrant colleagues. We find that living in such places increases the “not‐going‐to‐high‐school rate” of migrant children by 35% from the mean value. Our subsample analysis indicates that the segregation effects only exist in the samples of male migrant children and rural hukou families.     

A Multicriteria Approach for Modeling Small Enterprise Credit Rating: Evidence from China

ABSTRACT

As the engine of China’s economy, small enterprises have been the central to the country’s economic development. However, given the characteristics of the small enterprises loan (i.e., short borrowing period, large volume, small amount and incomplete information), it is extremely challenging for financial institutions to assess their creditworthiness. Thus, it seriously delays and restricts the financing access for small enterprises. In an attempt to relieve the financing difficulty of small enterprises, this article makes use of 687 small wholesale and retail enterprises in a regional commercial bank in China, to establish a credit rating indicator system composed of 17 indicators by using both partial correlation analysis and probit regression. It then utilizes TOPSIS together with fuzzy C-means to score the credit ratings of our sample of small enterprises. With the dual test of default discrimination and ROC curve, the prediction accuracy of the established indicator system has reached 80.10% and 0.917, respectively, indicating the robustness and validity of our credit rating system.     

基于组态视角的众创空间创客集聚机制研究

以江苏省383家众创空间为样本，应用组态思维和QCA方法整合资源与服务两个层面的6个条件，探讨形成众创空间创客集聚差异的多重并发和复杂机理。结果发现：①众创空间高创客集聚存在服务主导型、场地-创客教育主导型、全要素型3个组态，其中，服务主导型、场地-创客教育主导型能深层次、强有力地影响众创空间高创客集聚；②众创空间非高创客集聚存在单纯地产式、单纯线下投资促进、单纯线上投资促进3种组态，且对众创空间非高创客集聚的影响基本相当；③资金资源不充足、场地资源不充足与人员服务不充足在解释非高创客集聚时具有替代作用。